Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error through your local shipping service and would certainly like to cancel your order, first check your e mail and/or spam filter to ensure you clicked on the correct shipping and delivery address and/or WEB ADDRESS. Once this provides been done, if you are nevertheless thinking about podsmall.com continuing, just reply to the e-mail with the details of your request and you should greatly appreciate any assistance you may offer. For technological issues, you may need to make contact with customer service via their particular telephone number: (Toll Free). Alternatively, if an individual have any additional questions, you could send us an email and all of us will try our best to be able to assist you.
Your package deal appear at your door within seven to ten functioning days. Take note that will shipping times might vary from one courier company to another. Hence, it is, constantly preferable to order with a trustworthy company. To help ensure your package deal arrives safely, we always advise that you sign your current parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your local delivery services are required to obviously display this signature bank confirmation on just about all sent items, which include Element Vape goods.
As soon as your parcel has arrived at your doorway, you will have to collect that as soon since possible. This is usually normally done by simply completing a self-addressed, stamped envelope together with your return deal with and tracking number. Upon arrival, ensure that your unit is completely charged and prepared to begin using it immediately. Tend not to wait around for your Element Vape product to warm up; that cannot be stressed enough, particularly in the case regarding rechargeable batteries.
As outlined in the above passage, when shipping to be able to UK residents, delivery is going to be facilitated by simply certainly one of our nationwide network of courier companies, such as DPD, FED EX LOVER or UPS — but please enable for additional charges to be taken into consideration whenever placing your purchase. Customers located within just the Republic of Ireland are not authorized to get online. In most cases, consumers located within the particular Republic of Ireland in europe will be unable to purchase the item by using credit cards or free e cards. All of us are currently going through some issues together with credit card scams in European countries as well as in certain situations, payments made applying these methods may be declined or perhaps reversed. In inclusion, all deliveries to EU customers may be susceptible to taxation and import responsibilities.
Any time shipping internationally, please note that persuits procedures are extremely time-consuming and often require the assistance of an independent customs broker. In the circumstance of an imported product, delivery occasions will be based mostly on your courier’s international delivery support and transit times may greatly surpass our internal shipping and delivery estimates. In case you are uncertain of expected transportation times, please contact us immediately. Worldwide orders will typically arrive within 3 to 5 business days right after payment has already been received.
For those questions regarding this matter, make sure you note that every queries should be focused towards our company headquarters. Should you need to create modifications or inquire about our services inside general, you could do so from anytime during enterprise hours, Monday through Friday, except Saturday, Wednesday, and Thurs. Should you possess any other questions, you can both contact our consumer service team or one of our own sales representatives on the main office. In case you prefer to location your order online, you are delightful to visit internet site and follow typically the simple instructions supplied. All billing and ordering information will certainly be provided in the click associated with a button.
As always, we strongly suggest that all orders be paid with regard to completely before delivery or delivery regarding products. Any modifications to shipping or perhaps delivery policies will probably be clearly indicated upon receipt of repayment. In the celebration of a defect in any merchandise, please contact us right away to get a return or alternative. As long since your satisfaction will be our most important, we all will work together with one to make sure that you possess the best electronic products available.